July 27, 2023

Discover Viva Topics: the revolutionary knowledge management tool



5 min reading

In today's digital world, knowledge management has become a major challenge.

Definition of Viva Topics

Viva Topics is a software solution developed by Microsoft as part of its Microsoft Viva suite.  

💡 Find out more about Microsoft Viva | Employee Experience Platform (mozzaik365.com)

The solution is integrated with Microsoft 365 and works seamlessly with other applications such as Teams, SharePoint and Outlook.

It's a knowledge management tool that uses artificial intelligence and natural language processing to identify, organize and discover relevant knowledge within an organization.  

Viva Topics leverages existing resources, such as documents, conversations, websites and enterprise systems, to create a knowledge map and help users quickly find the information they need.

Today, more than 1 million people already use Viva Topics as part of their daily work, according to data provided by Microsoft.

Viva topics : Knowledge management tool

Viva Topics features :

Automatic content analysis

Viva Topics uses artificial intelligence to analyze content available within the organization, such as documents, conversations, websites and enterprise systems. AI then extracts key information, identifies relevant topics and creates an organized taxonomy.

Natural language processing

Viva Topics' AI is capable of understanding and processing natural language. It analyzes the context and semantics of texts to identify concepts, relationships and key entities. This enables Viva Topics to create links between content and generate structured knowledge maps.

💡 To go further, read our article on Knowledge Management in the Digital Workplace.

Knowledge cards

Viva Topics generates interactive knowledge maps that bring together information related to a specific topic. These maps offer a clear, structured overview of knowledge, enabling users to navigate efficiently through the information.

Intelligent recommendations and suggestions

By integrating Viva Topics with your everyday productivity tools such as Microsoft Teams, SharePoint and Outlook, the tool can automatically suggest relevant topics during conversations or when creating documents, encouraging the discovery of new knowledge.

🤯 To go further, discover how to transform your SharePoint into a true EDM | The ultimate guide


Viva Topics lets users customize the way information is organized and presented. You can add your own tags, highlight specific topics and follow the subjects that interest you most.

Automatic learning

Viva Topics uses machine learning techniques to continually improve its understanding of user knowledge and preferences. Viva Topics' AI learns from user interactions and feedback to refine its recommendations and suggestions over time.

Intelligent search

Viva Topics uses AI models to deliver relevant and accurate search results. AI takes into account search context, user preferences and interaction history to provide the most appropriate information

Advantages of Viva Topics :

Improved collaboration

Viva Topics facilitates collaboration by enabling users to quickly find relevant information and easily share it with other employees. This promotes efficiency and productivity within the organization.

Reduce search time

Thanks to automated content analysis, Viva Topics enables users to quickly find the information they need, reducing the time spent on tedious searches.

No need to spend hours searching for scattered information, saving precious time so you can concentrate on more important tasks!

🚀 To find out more, read our article dedicated to knowledge management: Microsoft tools .

Sharing tacit knowledge

By identifying and organizing tacit knowledge dispersed throughout the organization, Viva Topics helps to preserve and share this valuable knowledge, which might otherwise be lost when employees leave or restructuring takes place.

Easier integration of new team members

Viva Topics facilitates the integration of new members into an organization or a specific project. By providing a platform that pools the organization's knowledge and expertise, new members quickly acclimatize and find the information they need. This promotes smoother integration, reduces the time needed to become operational, and strengthens team collaboration.

Fast, informed decision-making

With Viva Topics, employees can make informed decisions quickly. With easy access to your organization's knowledge and expertise, they have reliable, up-to-date information with which to evaluate the various options open to them. As a result, they can make more informed decisions, minimizing risk and maximizing the chances of success.

Go even further in knowledge management with Mozzaik365

Mozzaik365 is a software solution developed to facilitate knowledge management within organizations using SharePoint.  

Here's how Mozzaik365 can help simplify the task:

Organizing and structuring knowledge

Mozzaik365 creates a clear, organized structure for knowledge within Microsoft 365. With its Metadata Editor component, the solution lets you group relevant information, documents, SharePoint sites, lists, libraries, etc., into thematic knowledge spaces. You can structure content by classifying and tagging each item, then save it as a template that can be reused and modified to suit your organization's needs. This makes it easier to find and access information, avoiding silos of dispersed knowledge.

Advanced search engine

Mozzaik365 offers a powerful, advanced search engine that enables users to quickly find the information they need. It searches across Microsoft 365's various knowledge sources, including documents, conversations, e-mails, SharePoint lists and more. This enables users to easily retrieve relevant information and avoid wasting time searching manually.

💡 To go further, find out how Mozzaik365 is reinventing the advanced search experience

Sharing and collaboration

Mozzaik365 promotes collaboration and knowledge sharing within the organization. Users can easily share documents, SharePoint sites, lists and specific information with colleagues, enhancing communication and collaboration.

📚 To go one step further, discover how to make knowledge easily available with search!

Analysis and reports  

Mozzaik365 offers analysis and reporting capabilities that enable you to track the use of knowledge within your organization. This can help identify areas where knowledge is most in demand, popular topics, most active users, etc. This information can be used to improve knowledge management and organizational efficiency.

📈 To find out more, discover the Knowledge Management strategy: the Guide

Thanks to Mozzaik365's features, organizations can make full use of the knowledge and resources available in Microsoft 365, improving productivity and decision-making.

Viva Topics is a revolutionary tool that transforms knowledge management within organizations. Thanks to its advanced features and seamless integration with Microsoft applications, it enables knowledge to be discovered, organized and shared efficiently. By reducing the time spent searching for information and promoting collaboration, Viva Topics improves employee productivity and boosts the competitiveness of organizations. If you want to simplify knowledge management within your organization, Viva Topics is a solution you should seriously consider.

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