APF France Handicap:Non-profit organization of 15 000 members
centralize access to documents, news and reduce time-consuming requests.
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Company overview: APF France Handicap
APF France Handicap is a non-profit organization that advocates for the rights of people with disabilities. Its mission is to promote inclusion and equal access to education, employment, transportation, and full participation in civic life.
The Challenge: improve the flow of information
Before adopting Mozzaik365, APF France Handicap had a document base that was only accessible to directors. This limited access created significant challenges across the organization. With teams spread across multiple locations, the lack of shared resources led to repeated phone and email requests, information bottlenecks, and heavy reliance on top-down communication.
The need was clear: create a platform that all employees could access—one that would:
- Align communication between headquarters and local branches,
- Support cross-team interactions, and
- Give employees the means to find the information they need on their own.
Information Available
Contributors from all roles and locations can now access documents and updates without needing to rely on others.
Fewer Internal Requests
The number of phone calls and emails asking for documents or information dropped significantly, easing the workload for support and communications teams.
Better Communication
The intranet allowed consistent and regular distribution of key information between HQ and local teams.
Why APF France Handicap choose Mozzaik365?
The main goal was to provide easy access to information, simplify searches, and cut down on repetitive requests.
With Mozzaik365, the organization consolidated documents and news into a single intranet.
This new setup helped streamline internal communication, reduce pressure on traditional channels, and support employee self-service when it comes to finding relevant information.
Keyr Results: APF France Handicap
30 mins
saved per employee each day
50%
of users now visit the intranet regularly
67%
intranet usage rate during the adoption phase
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Alexandra Brisse
Internal Communications Officer, APF France handicap