Armonia:Engaging more sending less emails
Enhancing Internal Communication and Knowledge Management
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Company Overview: Armonia
Armonia is a leading player in the Facility Management industry, specializing in services that range from building maintenance to HR support.
The company, which boasts a revenue of 413 million euros in 2023 and employs 12,000 people across France, operates through multiple brands and has a strong focus on user experience and service quality.
The challenge: Reduce email communication
Before implementing Mozzaik365, Armonia faced significant challenges in communication and knowledge sharing. The absence of a centralized intranet led to fragmented information spread across various channels, causing inefficiencies and a lack of engagement.
Employees had difficulty accessing necessary information, leading to reliance on mass email communications that were often overlooked or missed, especially during absences.
With a diverse workforce spread across multiple locations and roles, including permanent and on-site staff, the need for a cohesive communication platform was critical.
Centralization
Mozzaik365 allowed Armonia to consolidate various communication and knowledge-sharing tools into a single platform.
User Engagement
Features like the social wall and interactive dashboards increased employee participation and visibility.
Content Management
The ability to easily create and segment content ensured relevant information reached the right employees at the right time.
Why Armonia chose Mozzaik365
Armonia chose Mozzaik365 to centralize communication and knowledge management within the Microsoft 365 ecosystem.
The platform enabled the creation of a unified intranet, integrating tools like SharePoint and Teams to streamline content creation and distribution. This solution provided targeted communication, an interactive social wall, and facilitated collaboration through features like dashboards and a dynamic company directory.
The intranet has also significantly reduced the use of internal mailing by 80%, centralizing all essential information and enhancing accessibility.
Armonia's project key results
x2
Increase in views and engagement with content.
500
permanent employees connect to the intranet daily
80%
fewer internal emails sent for Internal Communication
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Eloïse Lerenard
Internal Communication Manager, Armonia