Sofinter Centralizes Communication for 350 Employees
To overcome internal silos and scattered communication, Sofinter implemented Mozzaik365’s intranet solution, streamlining access to information across its 36 branches.
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Company Presentation – Sector and Vision
Sofinter is a leading French company specializing in the sale of medium- and high-power boiler room equipment. With 350 employees and 36 regional branches across France, the company is headquartered in Nantes. It operates as a multi-site organization and strives to unify its teams and centralize communication for greater efficiency and consistency across its locations.
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The Challenge – Before Mozzaik365
Before Mozzaik365, Sofinter faced major internal communication issues. Each agency operated in its own silo, and communication was inconsistent, often relying on outdated email exchanges and personal document archives. The lack of a centralized, easy-to-use platform hindered information sharing and created disparities in access to essential documents and updates. SharePoint alone was deemed too complex and unintuitive for company-wide adoption.
Reduced support workload
Employees now find answers online, cutting calls to HR and support services.
Full intranet ownership
95% of the intranet was built in-house, ensuring alignment with needs.
Accessible by all
Pushed as default homepage, it ensures every employee is reached.
Why Sofinter Chose Mozzaik365
Mozzaik365 stood out for its simplicity, visual design, and powerful features that built on SharePoint without its complexity. The intranet solution enabled clear, one-way (non-commentable) communication, helping unify dispersed teams and ensuring up-to-date information was easily accessible. New joiners even had dedicated onboarding pages. Internally built and led by the digital project manager, the platform is now the default browser homepage across the company, maximizing adoption.
Key Results
36
branches connected to a single intranet
350
employees aligned through one platform
50%
fewer calls to HR and support teams
